November 12, 2014

Duty Supervisor   DAL/GS/DS/1114

Job Title:
Reports To:

Duty Supervisor
Station Manager
Ground Services
Enugu, Owerri & Yola respectively

Purpose Statement:

To ensure that all aspects of the airport operations run safely, smoothly and efficiently.

Key Accountabilities:

  • Provide DAL presence at each departure and arrival
  • Ensure that the rostered duties are covered on a daily basis and that DAL always has sufficient employees to man the operation, taking into account last minute sick leave and employee shift swaps
  • Provide a stimulating environment in which employees feel motivated to give excellent customer service
  • Make subordinates aware of the financial implications of errors and hasty decisions
  • Proactively deal with issues before they turn into problems
  • Manage immediate team performance issues. including general development & coaching

Knowledge, Skills and Experience:

  • This position requires a graduate with a Degree/HND or any related discipline relevant to aviation with 3 years’ experience in airline position and proven track record in a supervisory role
  • Good interpersonal skills and ability to take quick and well informed decisions
  • Ability to work well on own initiative and adapt to changing work demands
  • Professional Expertise – intermediate Excel, Word and PowerPoint will be an added advantage


  • The following skills are essential:
  • Analytical ability
  • Excellent Customer Service Skills
  • Creative thinking and problem solving

Method of Application:

Interested candidates whose skills and capabilities match the job profile should send their CV subject: “DUTY SUPERVISOR / PREFERRED LOCATION - DAL/GS/DS/1114” to

Note that “preferred location” must be indicated in subject of email e.g. DUTY SUPERVISOR / OWERRI-DAL/GS/DS/1114

Other important information:

Only shortlisted candidates will be contacted

Take down date:

November 30, 2014


Best regards,


For: Discovery Airways Limited

Human Resources Department